MAYU BEAUTY Academy ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, purchase our courses, join our mailing list or otherwise interact with us.

1. Information We Collect

We may collect personal information including:

• Name

• Email address

• Phone number

• Billing address

• Payment details (processed securely through third-party payment providers; we do not store your full payment card information)

• Account login details

• Course progress and completion information

• Messages, enquiries and support requests

• Marketing preferences

• Technical information such as IP address, browser type, device information and website usage data

2. How We Collect Information

We collect information when you:

• Purchase a course

• Create an account

• Complete website forms

• Subscribe to emails

• Contact us

• Participate in surveys or communities

• Use our website or learning platform

We also use cookies and similar technologies to improve website functionality and understand how our services are used.

3. How We Use Your Information

We use your information to:

• Provide access to courses

• Process payments

• Communicate with you

• Respond to enquiries

• Provide customer support

• Send course updates

• Deliver marketing communications where permitted

• improve our products and services

• Comply with legal obligations

• Protect against fraud or misuse

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

4. Third-Party Services

We may share information with trusted third-party providers that help us operate our business, including:

• GoHighLevel

• Payment processors (such as Stripe)

• Email service providers

• Website hosting providers

• Analytics providers

• Video hosting platforms

• Community platforms

These providers process information only as necessary to provide their services.

5. International Users

Our services are available internationally.

By using our website or purchasing our courses, you acknowledge that your information may be transferred to, stored in or processed in Australia or other countries where our service providers operate.

6. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services

• Maintain course access

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

8. Your Rights

Depending on your location, you may have rights to:

• Access your personal information

• Request corrections

• Request deletion where legally permitted

• Withdraw marketing consent

• Request a copy of your information

• Lodge a complaint with the relevant privacy authority

To exercise these rights, please contact us using the details below.

9. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic and support marketing activities.

You can manage cookie preferences through your browser settings, although disabling cookies may affect website functionality.

10. Children's Privacy

Our services are not directed to children under 18 years of age.

We do not knowingly collect personal information from children without appropriate consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website with the updated effective date.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

MAYU BEAUTY Academy

Email: [email protected]

Website: mayubeauty.com